Important Information
Policies
To help make your stay at Crowne Plaza Knoxville Downtown University in Knoxville as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Clear policies shaped by large-scale events and steady guest turnover.
Check-In and Check-Out
Check-in generally begins in the afternoon, with check-out scheduled for late morning. Timing may vary during peak event periods.
Identification and Payment
Valid government-issued identification and a credit card are required at check-in. Authorization holds may apply depending on reservation type.
Parking Policy
On-site parking is available for a daily fee. Availability can be limited during university and citywide events.
Pet Policy
Pets may be permitted with restrictions and additional fees, while service animals are accommodated in accordance with regulations.
Smoking Policy
The hotel maintains a non-smoking policy across guest rooms and indoor public areas.